An occasion when you received an incorrect information
What was the incorrect information? When did it happen?
Why did it happen?
How you manage the situation?
1. I would like to start by saying that there are only few moment, when I get the wrong information.
2. If I go back to my past, I vividly remember, this incidence happened about 1 year ago.
3. Here I am going to talk about a product which I bought but I was not happy unfortunately as I purchased after getting wrong information.
5. It was a mobile phone called ICON 4G
6. I bought it through ABC company store about a year ago.
7. I was really impressed by the features which was told by seller to me.
8. It gives you an impression of IPhone.
How I managed the situation
9. Honestly speaking, I started feeling like I made a bad buy and I decided to go to the store to ask for a refund.
7. When I reached there, I was so angry that I started yelling at the manager in the heat of the moment.
8. The manager asked me to calm down and offered me a glass of water and heard me patiently.
9. He, then, immediately apologised and offered me a handset at 10 percent discount as a compensation of the problems faced.
10. Finally, I came back from that store happily and new handset also worked hassle free. I can say, Information was wrong But I handled it carefully.